Delivery

SHIPPING:

Mainland UK Shipping

We ship all mainland UK orders with DPD’s Next Day service. Please note that this delivery service may take 1-2 working days, and there can be unforeseen delays on DPDs behalf that we cannot control.

Northern Ireland, Scottish Highlands & Islands 

We ship to NI and other non-mainland UK locations via Royal Mail 48hr Tracked Service. Please note that this is 48hr within working days, so allow plenty of time if you need your order for a specific date. There can be unforeseen delays with Royal Mail’s system that are outwith our control. 

International Shipping

We ship mostly worldwide. Please get in touch with us if you have a question regarding delivery to a specific country or region.

We ship international orders via Royal Mail Tracked and Signed Service, before they pass along to your local postal service. Please note that delivery times may vary between 4 and 12 working days, depending on where in the world you are ordering from. 

I just placed an order, when will it be shipped?

We aim to process and dispatch your order within 1-2 working days, but please allow for up to 5 working days during busier periods. Orders placed after 3pm fall into the following business day’s orders. Any orders placed after 3pm on Fridays, the weekend or on public holidays will also be processed in the following working day’s orders.

Please note that there also may be unforeseen delays due to our restocks being delayed, but we will always do our best to keep you updated with any of these delays.

Customs Charges

Customers may be charged for purchasing and importing our products into their country. We do not take any responsibility for any of these charges once your order reaches its destination country. As the buyer, you are responsible for these charges and fees. If you have any questions about these charges, please contact your local customs office, as we do not have this information.

Unfortunately we have no control over these fees and charges, and cannot tell you prior to purchase how much these may be, as it varies from country to country. 

Custom Holding Times

Estimated delivery times do not include any customs delays or holding. Each country varies in their customs processing times and can vary due to busier periods, so if you have any issues, please contact your local customs office for assistance.

If you are still experiencing issues with your delivery, please contact our team and we will do our best to assist you in the matter.